Customereye

AUTOBUY

Automotive & Mobility • United Stateswww.wepaythemax.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
+3.0 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#2of 265
Top 1% · Top Tier
#1 (best)#265 (worst)
#1Peer
#2This company
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering October 2024 — 38 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.6%
Onboarding
19.6%
Customer Support
16.6%
Response Speed
14.1%
Loyalty
13.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 17.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.5%
4
2.5%
3
0.2%
2
0.5%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.3% of reviews in the last three months were positive, compared with 98.6% in the three months before that.

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