Customereye

WatchCo.com

General Retail & Marketplaceswww.watchco.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 3,568 days (about 0.8 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

76/100
−11.9 vs. last month3.79 ★ average rating · 100 reviews
76/100 from 100 reviews over 12 months, moderate confidence.

General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.5%, over 2,494 ranked companies · benchmark 1 Nov 2026

Score

76.1

Industry average 64.1

12.0 above average

Rating

3.79

Industry average 4.25

0.46 below average

Reply rate

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Industry average 36.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#539of 2494 ranked in General Retail & Marketplaces
Top 22% · Top Tierup 1 from last month
#1 (best)#2494 (worst)
#537Peer
#538Peer
#539This company
#540Peer
#541Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral1%
  • Negative35%

Sentiment Balance

Covering April 2018 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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