Based on public reviews and response behavior.
200 reviews over 255 days (about 24 per month). Busiest month: 90% of reviews — one month dominates this sample. Languages: en 100%.
Flight & Hotel Booking average: score 65.9, rating 4.31 stars, reply rate 46.2%, over 991 ranked companies · benchmark 30 Sept 2026
Score
72.9
Industry average 65.9
7.0 above average
Rating
4.44
Industry average 4.31
0.13 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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