Customereye

Vision2learn

Professional Certification & Skills • United Kingdomwww.vision2learn.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+22.2 vs. last month4.55 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#126of 281
Top 45% · Upper Half
#1 (best)#281 (worst)
#124Peer
#125Peer
#126This company
#127Peer
#128Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering August 2023 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.2%
Loyalty
20.4%
Product Quality
15.5%
Pricing
11.0%
Onboarding
10.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.0%
4
10.3%
3
3.3%
2
1.7%
1
5.7%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 96.2% in the three months before that.

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