Based on public reviews and response behavior.
100 reviews over 1,147 days (about 2.6 per month). Busiest month: 16% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
65.1
Industry average 67.9
2.8 below average
Rating
3.80
Industry average 4.44
0.64 below average
Reply rate
—
Industry average 45.4%
not measured
Not ranked
no reviews in the last 12 months
70% of reviews positive, 28% negative
Covering February 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 80.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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