Customereye

Vanity Cosmetic Surgery Hospital

Healthcare & Medical • Turkeywww.vanityestetik.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

60/100
−3.8 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#204of 615
Top 33% · Upper Half
#1 (best)#615 (worst)
#202Peer
#203Peer
#204This company
#205Peer
#206Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering December 2024 — 22 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.8%
Product Quality
18.7%
Loyalty
18.2%
Pricing
9.3%
Onboarding
8.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW3/100
3/100
signal score
  • •Built from a negative-review share of 9.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5★
83.7%
4★
8.8%
3★
0.7%
2★
1.3%
1★
5.5%

Based on 600 analyzed reviews. Sentiment is improving: 94.7% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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