Uttings

Hobbies & Arts • United Kingdomwww.uttings.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

68/100

+5.0 vs. last month4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#84of 467

Top 18% · Top Tier

#1 (best)#467 (worst)

#82Peer

#83Peer

#84This company

#85Peer

#86Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 17% negative

83%

positive

Positive83%
Neutral1%
Negative17%

Sentiment Balance

Covering December 2024 — 111 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 12% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.4%

Product Quality

16.8%

Response Speed

16.7%

Customer Support

14.7%

Pricing

11.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 31.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

97.2%

4★

2.3%

3★

0.0%

2★

0.0%

1★

0.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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