Customereye

Uttings

Hobbies & Arts • United Kingdomwww.uttings.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 35 days (about 174 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 93%, unknown 6%, fr 2%.

Overall Score

54/100
Short observation window (35 days)
−3.2 vs. last month4.95 ★ average rating · 200 reviews
54/100 from 200 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 66% of the reviews.

Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026

Score

53.6

Industry average 66.0

12.4 below average

Rating

4.95

Industry average 4.47

0.48 above average

Reply rate

—

Industry average 31.9%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#2157of 2552 ranked in Hobbies & Arts
Top 85% · Bottom Tierup 95 from last month
#1 (best)#2552 (worst)
#2155Peer
#2156Peer
#2157This company
#2158Peer
#2159Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 16% negative

81%
positive
  • Positive81%
  • Neutral3%
  • Negative16%

Sentiment Balance

Covering September 2026 — 69 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Hobbies & Arts