Based on public reviews and response behavior.
200 reviews over 256 days (about 24 per month). Busiest month: 21% of reviews. Languages: en 100%, unknown 1%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026
Score
53.5
Industry average 66.0
12.5 below average
Rating
2.81
Industry average 4.47
1.66 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 50% negative
Covering August 2026 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 52% negative and 4% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.5 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 18% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99