Customereye

Ukabroad

Legal & Compliance • United Stateswww.ukabroad.net

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

57/100
4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#39of 101
Top 39% · Upper Half
#1 (best)#101 (worst)
#37Peer
#38Peer
#39This company
#40Peer
#41Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering July 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.4%
Onboarding
19.4%
Response Speed
13.7%
Communication
12.0%
Loyalty
11.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW2/100
2/100
signal score
  • Built from a negative-review share of 10.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.8%
4
2.2%
3
0.0%
2
0.5%
1
1.5%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis