Customereye

Tutor Hunt

Schools & Academic Education • United Kingdomwww.tutorhunt.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−2.0 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#86of 203
Top 42% · Upper Half
#1 (best)#203 (worst)
#84Peer
#85Peer
#86This company
#87Peer
#88Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.1%
Product Quality
21.7%
Loyalty
19.7%
Onboarding
9.8%
Pricing
9.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • Built from a negative-review share of 15.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.7%
4
0.7%
3
0.2%
2
0.2%
1
5.3%

Based on 600 analyzed reviews. Sentiment is improving: 88.2% of reviews in the last three months were positive, compared with 81.2% in the three months before that.

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