Based on public reviews and response behavior.
100 reviews over 2,643 days (about 1.1 per month). Busiest month: 28% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
45.0
Industry average 60.8
15.8 below average
Rating
2.25
Industry average 4.09
1.84 below average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
50% of reviews positive, 49% negative
Covering November 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.170 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 2.25 stars is 1.9 below the Software & Web Services average of 4.1. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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