Based on public reviews and response behavior.
817 reviews over 1,660 days (about 15 per month). Busiest month: 49% of reviews. Languages: en 100%, es 0%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
66.8
Industry average 62.9
3.9 above average
Rating
3.85
Industry average 4.27
0.42 below average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 40% negative
Covering August 2026 — 163 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 54% negative and 1% neutral.
Share of theme mentions
Themes extracted from 817 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.419 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
