Based on public reviews and response behavior.
1,500 reviews over 829 days (about 55 per month). Busiest month: 43% of reviews. Languages: en 72%, unknown 28%, fr 0%.
Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026
Score
60.4
Industry average 63.2
2.8 below average
Rating
4.02
Industry average 4.27
0.25 below average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,500 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,125 ranked companies in Finance & Insurance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.138 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 3% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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