Based on public reviews and response behavior.
1,877 days of reviews, with a sparse monthly review flow. Busiest month: 19% of reviews. Languages: en 99%, unknown 1%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 4 Nov 2026
Score
63.0
Industry average 60.0
3.0 above average
Rating
4.24
Industry average 4.01
0.23 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,439 ranked companies in Software & Web Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 87 mentions with a sentiment score of 85.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
