Customereye

Trampoline Warehouse

Sports & Fitness • United Kingdomwww.trampoline-warehouse.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−15.9 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#55of 174
Top 32% · Upper Half
#1 (best)#174 (worst)
#53Peer
#54Peer
#55This company
#56Peer
#57Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.8%
Product Quality
18.4%
Customer Support
15.5%
Response Speed
11.5%
Onboarding
11.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 15.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
91.7%
4
6.7%
3
0.8%
2
0.2%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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