Towsure Products Ltd

Hobbies & Arts • United Kingdomwww.towsure.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

−8.9 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#140of 467

Top 30% · Upper Half

#1 (best)#467 (worst)

#138Peer

#139Peer

#140This company

#141Peer

#142Peer

Overall Customer Sentiment

Above Average

73% of reviews positive, 25% negative

73%

positive

Positive73%
Neutral2%
Negative25%

Sentiment Balance

Covering December 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.9%

Response Speed

16.6%

Product Quality

16.5%

Customer Support

14.4%

Pricing

8.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 42.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

84.2%

4★

6.5%

3★

2.0%

2★

2.2%

1★

5.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.0% of reviews in the last three months were positive, compared with 92.2% in the three months before that.

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