Leki at Open Air

Hobbies & Arts • United Kingdomwww.leki.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+11.1 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#371of 467

Top 79% · Bottom Tier

#1 (best)#467 (worst)

#369Peer

#370Peer

#371This company

#372Peer

#373Peer

Overall Customer Sentiment

Below Average

78% of reviews positive, 19% negative

78%

positive

Positive78%
Neutral3%
Negative19%

Sentiment Balance

Covering February 2022 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.0%

Customer Support

19.0%

Response Speed

16.5%

Product Quality

16.4%

Loyalty

6.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100

49/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.0%

4★

6.8%

3★

1.2%

2★

0.5%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 89.5% in the three months before that.

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