Customereye

Total Fishing-tackle

Hobbies & Arts • United Kingdomwww.total-fishing-tackle.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+8.3 vs. last month4.23 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#171of 467
Top 37% · Upper Half
#1 (best)#467 (worst)
#169Peer
#170Peer
#171This company
#172Peer
#173Peer

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.4%
Delivery Shipping
15.6%
Loyalty
14.5%
Product Quality
12.7%
Response Speed
10.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 29.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
79.2%
4
0.8%
3
1.0%
2
1.7%
1
17.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 78.8% of reviews in the last three months were positive, compared with 76.7% in the three months before that.

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