Based on public reviews and response behavior.
199 reviews over 94 days (about 64 per month). Busiest month: 31% of reviews. Languages: en 98%, de 1%, nl 1%.
Hobbies & Arts average: score 65.3, rating 4.41 stars, reply rate 31.5%, over 2,617 ranked companies · benchmark 21 Oct 2026
Score
71.0
Industry average 65.3
5.7 above average
Rating
4.38
Industry average 4.41
0.03 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering September 2026 — 54 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,617 ranked companies in Hobbies & Arts (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 12% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 154 mentions with a sentiment score of 85.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
