Professional Services • United Kingdomwww.tlc-direct.co.uk
Review data last updated .
Based on public reviews and response behavior.
149 reviews over 69 days (about 66 per month). Busiest month: 40% of reviews. Languages: en 98%, unknown 1%, fr 1%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 24 Oct 2026
Score
74.3
Industry average 66.2
8.1 above average
Rating
4.93
Industry average 4.38
0.55 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering August 2026 — 59 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 9% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 149 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.162). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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