Customereye

Timberbush Tours

Flight & Hotel Booking • United Kingdomwww.timberbush-tours.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

198 reviews over 54 days (about 112 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 93%, de 2%, it 2%.

Overall Score

78/100
Short observation window (54 days)
+8.5 vs. last month4.86 ★ average rating · 198 reviews
78/100 from 198 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 58% of the reviews.

Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026

Score

78.3

Industry average 69.7

8.6 above average

Rating

4.86

Industry average 4.44

0.42 above average

Reply rate

—

Industry average 46.4%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#368of 1292 ranked in Flight & Hotel Booking
Top 28% · Upper Halfup 172 from last month
#1 (best)#1292 (worst)
#366Peer
#367Peer
#368This company
#369Peer
#370Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering September 2026 — 43 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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