Customereye

The Walking Company

Apparel & Fashionwww.thewalkingcompany.com

Review data last updated .

Based on public reviews and response behavior.

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175 reviews over 357 days (about 15 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

77/100
−14.8 vs. last month3.59 ★ average rating · 175 reviews
77/100 from 175 reviews over 4 months, limited confidence. one month holds 57% of the reviews.

Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026

Score

76.6

Industry average 64.5

12.1 above average

Rating

3.59

Industry average 4.25

0.66 below average

Reply rate

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Industry average 38.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#464of 2361 ranked in Apparel & Fashion
Top 20% · Top Tierup 595 from last month
#1 (best)#2361 (worst)
#462Peer
#463Peer
#464This company
#465Peer
#466Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral3%
  • Negative33%

Sentiment Balance

Covering October 2026 — 54 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 37% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
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Delivery Shipping
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Product Quality
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Customer Support
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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