Beauty & Wellness • United Kingdomwww.thetherapylounge.com
Review data last updated .
Based on public reviews and response behavior.
102 reviews over 1,174 days (about 2.6 per month). Busiest month: 8% of reviews. Languages: en 100%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
81.9
Industry average 65.4
16.5 above average
Rating
4.96
Industry average 4.28
0.68 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 102 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 81.9 places the company in the top quarter of about 1,800 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Loyalty" is the strongest recurring theme in the reviews: 73 mentions with a sentiment score of 92.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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