Customereye

The Model Centre

Hobbies & Arts • United Kingdomwww.themodelcentre.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

146 reviews over 18 days (about 247 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 97%, unknown 2%, fr 1%.

Overall Score

57/100
Short observation window (18 days)
4.82 ★ average rating · 146 reviews
57/100 from 146 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 62% of the reviews.

Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 23 Oct 2026

Score

56.7

Industry average 65.3

8.6 below average

Rating

4.82

Industry average 4.42

0.40 above average

Reply rate

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Industry average 31.5%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#1973of 2616 ranked in Hobbies & Arts
Top 75% · Bottom Tierup 107 from last month
#1 (best)#2616 (worst)
#1971Peer
#1972Peer
#1973This company
#1974Peer
#1975Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026 — 91 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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