Based on public reviews and response behavior.
946 reviews over 1,477 days (about 20 per month). Busiest month: 19% of reviews. Languages: en 76%, unknown 24%, de 0%.
Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 23 Oct 2026
Score
56.6
Industry average 65.3
8.7 below average
Rating
2.63
Industry average 4.42
1.79 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 58% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 946 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,616 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.365). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 56.6 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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