Based on public reviews and response behavior.
Among fully-analyzed Hobbies & Arts companies
54% of reviews positive, 44% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.
Showing 852 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Loyalty, making up 15.3% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 854 analyzed reviews. Sentiment is improving: 21.1% of reviews in the last three months were positive, compared with 12.5% in the three months before that.
