Based on public reviews and response behavior.
51 reviews over 3,274 days (about 0.5 per month). Busiest month: 29% of reviews. Languages: en 100%.
Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 22 Oct 2026
Score
68.0
Industry average 65.3
2.7 above average
Rating
4.61
Industry average 4.42
0.19 above average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering July 2024 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 51 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,616 ranked companies in Hobbies & Arts (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 65% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Loyalty" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 82.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
