Customereye

The House of Bachelorette

Gifts & Party Supplies • United Stateswww.thehouseofbachelorette.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
−12.9 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#19of 149
Top 13% · Top Tier
#1 (best)#149 (worst)
#17Peer
#18Peer
#19This company
#20Peer
#21Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 12% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering July 2020 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2020.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
26.5%
Response Speed
20.8%
Product Quality
19.3%
Loyalty
10.0%
Pricing
7.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100
14/100
signal score
  • Built from a negative-review share of 14.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.7%
4
5.5%
3
1.0%
2
1.0%
1
1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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