Based on public reviews and response behavior.
600 reviews over 556 days (about 33 per month). Busiest month: 12% of reviews.
Gifts & Party Supplies average: score 65.0, rating 4.43 stars, reply rate 37.0%, over 460 ranked companies · benchmark 8 Oct 2026
Score
53.3
Industry average 65.0
11.7 below average
Rating
4.94
Industry average 4.43
0.51 above average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering September 2024 — 49 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 16% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Gifts & Party Supplies (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.3 sits in the bottom quarter of about 450 ranked Gifts & Party Supplies companies (25th percentile: 56, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99