Giftago

Gifts & Party Supplies • United Statesgiftago.co

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

−33.3 vs. last month4.01 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#38of 149

Top 26% · Upper Half

#1 (best)#149 (worst)

#36Peer

#37Peer

#38This company

#39Peer

#40Peer

Overall Customer Sentiment

Above Average

76% of reviews positive, 22% negative

76%

positive

Positive76%
Neutral1%
Negative22%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.2%

Product Quality

20.3%

Loyalty

9.6%

Response Speed

9.6%

Pricing

8.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 8.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 25.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

63.8%

4★

9.5%

3★

6.3%

2★

5.0%

1★

15.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 92.1% in the three months before that.

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