Based on public reviews and response behavior.
600 reviews over 1,190 days (about 15 per month). Busiest month: 16% of reviews.
Tech & Electronics average: score 59.8, rating 4.12 stars, reply rate 28.0%, over 1,065 ranked companies · benchmark 21 Oct 2026
Score
24.9
Industry average 59.8
34.9 below average
Rating
1.94
Industry average 4.12
2.18 below average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 67% negative
Covering September 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,065 ranked companies in Tech & Electronics (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.432 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.171). Review the worst months in the trend data to identify specific operational or product issues.
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