Customereye

Tayna Batteries

Appliances & Home Electronics • United Kingdomwww.tayna.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#96of 189
Top 51% · Mid Pack
#1 (best)#189 (worst)
#94Peer
#95Peer
#96This company
#97Peer
#98Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering November 2024 — 600 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 19% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.5%
Response Speed
15.3%
Product Quality
14.8%
Pricing
14.7%
Customer Support
13.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 30.0% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.7%
4
1.8%
3
1.2%
2
1.0%
1
2.3%

Based on 600 analyzed reviews.

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