Based on public reviews and response behavior.
113 reviews over 567 days (about 6.1 per month). Busiest month: 61% of reviews — one month dominates this sample. Languages: en 99%, fr 1%.
Legal & Compliance average: score 69.8, rating 4.51 stars, reply rate 50.1%, over 1,087 ranked companies · benchmark 2 Nov 2026
Score
73.1
Industry average 69.8
3.3 above average
Rating
4.53
Industry average 4.51
0.02 above average
Reply rate
—
Industry average 50.1%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering August 2026 — 69 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 113 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,087 ranked companies in Legal & Compliance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 91% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 88 mentions with a sentiment score of 85.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
