Customereye

Tacticalbox

Firearms & Tactical • United Stateswww.tacticalbox.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
4.63 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#27of 61
Top 44% · Upper Half
#1 (best)#61 (worst)
#25Peer
#26Peer
#27This company
#28Peer
#29Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 13% negative

85%
positive
  • Positive85%
  • Neutral3%
  • Negative13%

Sentiment Balance

Covering October 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 14% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
28.0%
Delivery Shipping
18.4%
Customer Support
11.0%
Response Speed
10.1%
Pricing
9.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
72.8%
4
22.0%
3
2.7%
2
0.2%
1
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.5% of reviews in the last three months were positive, compared with 97.0% in the three months before that.

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