Customereye

Tackleuk

Hobbies & Arts • United Kingdomwww.tackleuk.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

67/100
+5.4 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#101of 467
Top 22% · Top Tier
#1 (best)#467 (worst)
#99Peer
#100Peer
#101This company
#102Peer
#103Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering December 2024 — 99 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 13% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.1%
Product Quality
15.7%
Response Speed
15.1%
Customer Support
13.2%
Loyalty
11.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 27.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.8%
4
4.7%
3
2.2%
2
1.2%
1
3.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.2% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis