Customereye

Swimwear365

Entertainment & Events • United Kingdomwww.swimwear365.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
4.14 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#187of 322
Top 58% · Mid Pack
#1 (best)#322 (worst)
#185Peer
#186Peer
#187This company
#188Peer
#189Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering June 2023 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 582 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Product Quality
19.3%
Loyalty
12.6%
Response Speed
12.5%
Pricing
10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
66.8%
4
10.3%
3
6.7%
2
2.3%
1
13.8%

Based on 600 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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