Apprentus

Entertainment & Events • United Stateswww.apprentus.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+10.0 vs. last month4.39 ★ average rating · 445 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#186of 322

Top 58% · Mid Pack

#1 (best)#322 (worst)

#184Peer

#185Peer

#186This company

#187Peer

#188Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral1%
Negative21%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 410 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.7%

Customer Support

18.2%

Onboarding

13.5%

Loyalty

12.9%

Pricing

9.5%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 9.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 29.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

70.1%

4★

15.7%

3★

4.3%

2★

2.5%

1★

7.4%

Based on 445 analyzed reviews. Sentiment is holding steady: 95.0% of reviews in the last three months were positive, compared with 92.9% in the three months before that.

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