Customereye

Double8tickets

Entertainment & Events • United Kingdomwww.double8tickets.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 2,174 days (about 8.4 per month). Busiest month: 8% of reviews.

Overall Score

49/100
4.21 ★ average rating · 600 reviews
49/100 from 600 reviews over 42 months, high confidence.

Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026

Score

49.4

Industry average 60.7

11.3 below average

Rating

4.21

Industry average 4.11

0.10 above average

Reply rate

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Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#891of 1178 ranked in Entertainment & Events
Top 76% · Bottom Tier
#1 (best)#1178 (worst)
#889Peer
#890Peer
#891This company
#892Peer
#893Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering July 2024 — 19 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
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Customer Support
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Communication
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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