Based on public reviews and response behavior.
199 reviews over 33 days (about 184 per month). Busiest month: 72% of reviews — one month dominates this sample. Languages: en 96%, de 2%, fr 2%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
54.9
Industry average 60.5
5.6 below average
Rating
4.24
Industry average 4.10
0.14 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering September 2026 — 143 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 21% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 15% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 115 mentions with a sentiment score of 73.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
