Customereye

Motion RC

Entertainment & Events • United Statesmotionrc.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+18.0 vs. last month4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#190of 322
Top 59% · Mid Pack
#1 (best)#322 (worst)
#188Peer
#189Peer
#190This company
#191Peer
#192Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering September 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 15% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.6%
Product Quality
15.5%
Problem Resolution
12.2%
Loyalty
11.6%
Delivery Shipping
11.5%

Most feedback concerns Customer Support.

The most common complaint theme is Value For Money, making up 0.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.5%
4
3.7%
3
1.0%
2
0.8%
1
3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.5% of reviews in the last three months were positive, compared with 95.9% in the three months before that.

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