Customereye

Mewaii

Entertainment & Events • United Statesmewaii.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
3.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#241of 322
Top 75% · Mid Pack
#1 (best)#322 (worst)
#239Peer
#240Peer
#241This company
#242Peer
#243Peer

Overall Customer Sentiment

Mid Pack

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
32.2%
Product Quality
15.7%
Response Speed
10.4%
Loyalty
10.0%
Communication
7.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 7.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100
71/100
signal score
  • Built from a negative-review share of 44.0% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating
5
52.3%
4
12.0%
3
5.7%
2
5.7%
1
24.3%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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