Customereye

Surterra Wellness

Vaping & Smoking Alternativeswww.surterra.com

Review data last updated .

Based on public reviews and response behavior.

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194 reviews over 2,055 days (about 2.9 per month). Busiest month: 13% of reviews. Languages: en 57%, us 43%, fr 1%.

Overall Score

41/100
+3.1 vs. last month2.78 ★ average rating · 194 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#260of 278
Top 94% · Bottom Tier
#1 (best)#278 (worst)
#258Peer
#259Peer
#260This company
#261Peer
#262Peer

19 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

56% of reviews positive, 43% negative

56%
positive
  • Positive56%
  • Neutral1%
  • Negative43%

Sentiment Balance

Covering May 2026 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 77% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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