Based on public reviews and response behavior.
199 reviews over 235 days (about 26 per month). Busiest month: 22% of reviews. Languages: en 98%, es 1%, de 1%.
General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026
Score
53.5
Industry average 61.6
8.1 below average
Rating
4.39
Industry average 4.18
0.21 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 36% negative
Covering September 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 47% negative and 0% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,404 ranked companies in General Retail & Marketplaces (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.172). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 48% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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