Based on public reviews and response behavior.
100 reviews over 175 days (about 17 per month). Busiest month: 30% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Travel & Hospitality average: score 64.0, rating 4.07 stars, reply rate 42.8%, over 694 ranked companies · benchmark 1 Nov 2026
Score
76.7
Industry average 64.0
12.7 above average
Rating
4.62
Industry average 4.07
0.55 above average
Reply rate
—
Industry average 42.8%
not measured
Not ranked
no reviews in the last 12 months
92% of reviews positive, 7% negative
Covering January 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 694 ranked companies in Travel & Hospitality (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.121). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 91% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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