Based on public reviews and response behavior.
100 reviews over 729 days (about 4.2 per month). Busiest month: 30% of reviews. Languages: en 83%, es 4%, it 4%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
55.1
Industry average 60.8
5.7 below average
Rating
4.70
Industry average 4.09
0.61 above average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 15% negative
Covering March 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.107 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.408). Review the worst months in the trend data to identify specific operational or product issues.
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