Based on public reviews and response behavior.
114 reviews over 361 days (about 9.6 per month). Busiest month: 18% of reviews. Languages: en 100%.
Sporting Goods & Equipment average: score 63.1, rating 4.31 stars, reply rate 27.2%, over 142 ranked companies · benchmark 30 Oct 2026
Score
61.0
Industry average 63.1
2.1 below average
Rating
4.82
Industry average 4.31
0.51 above average
Reply rate
—
Industry average 27.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 6% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes from the 114 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 142 ranked companies in Sporting Goods & Equipment (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 103 mentions with a sentiment score of 93.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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