Based on public reviews and response behavior.
2,949 reviews over 2,301 days (about 39 per month). Busiest month: 16% of reviews. Languages: en 91%, unknown 5%, fr 2%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
27.5
Industry average 59.5
32.0 below average
Rating
2.07
Industry average 4.02
1.95 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 68% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.
Share of theme mentions
Themes from the 2,949 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.119 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 27.5 sits in the bottom quarter of about 900 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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