Based on public reviews and response behavior.
100 reviews over 1,515 days (about 2 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
69.6
Industry average 63.6
6.0 above average
Rating
4.28
Industry average 4.19
0.09 above average
Reply rate
—
Industry average 46.7%
not measured
Not ranked
no reviews in the last 12 months
83% of reviews positive, 16% negative
Covering January 2021 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 90.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
