Customereye

Swedish Goods Online

Vaping & Smoking Alternatives • United Kingdomwww.snusdownunder.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 82 days (about 37 per month). Busiest month: 70% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

47/100
Short observation window (82 days)
+84.4 vs. last month4.23 ★ average rating · 100 reviews
47/100 from 100 reviews over 4 months, limited confidence. trend not shown: window under six months. one month holds 70% of the reviews.

Vaping & Smoking Alternatives average: score 63.2, rating 4.51 stars, reply rate 31.0%, over 497 ranked companies · benchmark 30 Oct 2026

Score

46.9

Industry average 63.2

16.3 below average

Rating

4.23

Industry average 4.51

0.28 below average

Reply rate

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Industry average 31.0%

not measured

Competitive Performance Rank

Among ranked Vaping & Smoking Alternatives companies

#463of 497 ranked in Vaping & Smoking Alternatives
Top 93% · Bottom Tierup 178 from last month
#1 (best)#497 (worst)
#461Peer
#462Peer
#463This company
#464Peer
#465Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

70% of reviews positive, 27% negative

70%
positive
  • Positive70%
  • Neutral3%
  • Negative27%

Sentiment Balance

Covering October 2026 — 70 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 14% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 4 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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