Customereye

Smashburger

Food & Diningwww.smashburger.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,127 reviews over 2,920 days (about 12 per month). Busiest month: 4% of reviews. Languages: en 55%, us 45%, da 1%.

Overall Score

52/100
+9.5 vs. last month2.58 ★ average rating · 1,127 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#228of 503
Top 45% · Upper Half
#1 (best)#503 (worst)
#226Peer
#227Peer
#228This company
#229Peer
#230Peer

44 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

40% of reviews positive, 58% negative

40%
positive
  • Positive40%
  • Neutral2%
  • Negative58%

Sentiment Balance

Covering August 2026 — 21 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 52% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Unlock full insights

Sign up free to view detailed data and analysis