Based on public reviews and response behavior.
53 reviews over 3,595 days (about 0.5 per month). Busiest month: 8% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 57.9, rating 3.92 stars, reply rate 32.5%, over 1,123 ranked companies · benchmark 23 Oct 2026
Score
22.3
Industry average 57.9
35.6 below average
Rating
1.36
Industry average 3.92
2.56 below average
Reply rate
—
Industry average 32.5%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
26% of reviews positive, 74% negative
Covering August 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 53 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,123 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.497 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 22.3 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 47, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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